Are you looking for a part-time job in a fun, high energy, and challenging work environment for the upcoming holiday season?
We are hiring friendly people NOW for our seasonal cashier, sales, stock, and janitorial teams! (job will end mid-January)
We offer a generous merchandise discount and a flexible schedule with shifts starting as early as 5 am and ending as late as 1 am.
Previous retail experience is preferred, but not required.
Fill out your application today online at: www.gapinc.com/storejobs
Follow the link on the left hand side of the webpage for "Sales and Stock"
Under "Old Navy" choose US: Sales and Stock Job Search. In the location section that opens choose Clackamas Oregon.
That will show a link for Customer Experience Associate - click on this to get the job description.
At the bottom of the job description page there is a link to apply online. Only online applications will be considered.
Please call the store at (503) 659-2638 for more information, ask to speak with a manager.
GENERAL SUMMARY: The Customer Service Associate drives results and enhances the customers experience by providing exceptional service that supports Old Navy's Service Vision. The Customer Service Associate upholds the standard of Friendly, Available, and Quick on the Sales Floor, Fitting Room and Cashier Work Centers. The Customer Service Associate's #1 priority is the customer. The Customer Service Associate is committed to offering the customer Friendly, Available and Quick service in all aspects of their shopping experience. The Customer Service Associate drives sales through acknowledging customers, responding to customer cues, supporting other customer service team members and working quickly. The Customer Service Associate is responsible for offering and educating customers on the benefits of Old Navy Card. The Customer Service Associate maintains a neat, clean and organized working and shopping environment. The Customer Service Associate may be assigned to work on the Sales Floor, Fitting Room, or Cashiering Work Centers.
Indicate availability to the customer by facing the front of the department
Acknowledge and greet the customer within ten feet of entering the area
Assess needs by responding to customer cues
Acknowledge additional customers and set expectation for service
Offer solutions for out of stock items (alternate item, OLDNAVY.com)
Educate customers on the benefits of Old Navy Card
Prioritize assisting customers over other tasks.
Work quickly without pressuring customers to rush, be respectful of customers time.
Support cashier and fitting room as immediate backup.
Maintain neat, clean and organized sales floor through organizing, hanging and folding merchandise.
Compliance with all Old Navy policies and procedures.
Acknowledge customers - Greet them with a smile
Follow up with customers to see if they need additional assistance.
Offer additional sizes styles or colors to increase sales levers.
Clean fitting room area and maintain go backs to Old Navy standards
Offer and explain Old Navy Card
Acknowledge additional customers and set expectations for service
Prioritize assisting customers over other tasks.
Compliance with all Old Navy policies and procedures.
Acknowledge customers- greet them with a smile
Follow all cash handling procedures per company guidelines
Prioritize cashiering over Sales Floor tasks - open new registers to minimize wait time
Acknowledge additional customers in line.
Offer and explain Old Navy Card.
Work efficiently to speed up checkout
Thank customer and invite the customer back
Compliance with all Old Navy policies and procedures.
Qualifications
Demonstrated time management and organizational skills
Proven written and verbal communication skills
Demonstrated passion for extraordinary customer service
Attention to detail.
Ability to prioritize tasks
Retail experience preferred.
Ability to effectively communicate with customers and store personnel
Lift and carry up to 50 pounds
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolong standing, twisting, stooping, squatting, climbing
Ability to work with/ around cleaning chemicals
Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
- Location: Clackamas Old Navy
- Compensation: minimum wage
- This is a part-time job.
- Principals only. Recruiters, please don't contact this job poster.
- Phone calls about this job are ok.
- Please do not contact job poster about other services, products or commercial interests.