CUSTOM DECORATORS, INC. JOB ANNOUNCEMENT TRAINING DEVELOPMENT MANAGER
Custom Decorators is a leading provider of in-home decorating services with 500+ Design Consultants throughout the United States and Canada. Services are offered primarily through leading retailer partnerships and feature the full line of Hunter Douglas window fashions, drapery, carpet, area rugs and more. Custom Decorators values knowledge, talent, vision and leadership. Our success is a direct result of the commitment and abilities of the people that work for us. We seek to attract, develop and retain the best people for our company. Our entrepreneurial spirit, career opportunities, exceptional products and generous rewards assure that employees have what they need to achieve satisfaction in their career. This rapidly growing company headquartered in Tigard, OR has an immediate career opportunity available for a talented and experienced Training Development Manager.
Essential Job Functions
Must have advanced technical skills that include the ability to create electronic, automated, web-based or other appropriate applications.
Conduct annual and ongoing training needs assessment and year end training effectiveness evaluation
Design, develop and manage all aspects of employee and affiliate training, development and learning
Build, implement and evaluate training tools and programs that effectively and efficiently transfer information, knowledge and skills while building competency within employees and affiliates to effectively achieve business goals
Lead and manage training team performance to assure targeted outcomes (include department specific trainers where appropriate)
Collaborate with Managers, Supervisors and others to align training and performance tools with business objectives
Coordinate, design and deliver specialized, business specific and/or individualized training
Collaborate with Managers to identify additional annual, strategic departmental, employee specific or other training and development needs
Establish, implement, maintain and constantly improve a process for measuring the success of all training efforts both individually and organizationally
Create training evaluation tools and measures that validate the effective transfer of training into learning
Conduct an annual performance analysis and mid-year status review to identify performance gaps, appropriate training interventions and other variables required to improve business performance
Maintain accurate records for all trainings conducted and attended
Provide expert analysis of individual and organizational performance including the development of appropriate action plans to improve or increase performance
Assist in the creation, implementation and execution of appropriate performance assessments
Constantly enhance the training and development skills and performance amongst training team
Effectively align and allocate the training budget to achieve the greatest possible organizational training outcomes
Education and/or Experience
Bachelors Degree or equivalent in area of specialty with preference to Organizational Development/Behavior, Human Resource Management, Business Administration
5+ years experience planning, developing and delivering training and development programs, utilizing a combination of training methods including electronic (Participant driven), classroom training, demonstrations, workshops, on-the-job trainings, web-based and other technology-driven training formats.
3+ years experience creating, delivering and evaluating the effectiveness of technical training applications, including web-based trainings, stand alone modules, interactive trainings, self-scoring trainings, trainings connected to LMS, etc.
5+ years minimal experience creating and delivering training within a broad variety of training subject matter expertise; Examples: Communications, Leadership, Management Training, Presentations, Customer Service, Sales, Retail, Negotiation, Conflict Resolution, Team Building. (Highly prefer specialization and experience delivering a minimum of 5 of the previous topics within a large organization with repetition of these topics).
Job Skills and/or Abilities
Must have experience creating technical training applications for common training needs such as sales, customer service, etc. (this does not include hiring external vendors to build the training).
Experience working with and utilizing a broad range of training methodologies
Technical experience and ability to create technology-driven training applications, including trainings that are web-based, virtual, interactive, self-scoring, connected to LMS, etc.
Analytical thinker with excellent communication, presentation and facilitation skills; verbal and written
Microsoft Excel, Word, and Outlook, PowerPoint, Access, Business Objects, Front Page or other suitable creative program expertise and efficiency and proven ability to apply software such as Captivate in the creation of training applications
Human Resources Experience and professional certification highly desired
Visionary business judgment and decision making with a demonstrated experience and ability partnering and consulting with Managers
Exceptional problem solver with advanced training and the ability to assist others in the resolution of conflict
Outstanding organization, time and project management skills
Experience leading, building and managing a team to achieve exceptional business results
Experience developing/building a new training function and/or team preferred
Compensation: Depending on Experience; Full benefits package to include medical, dental, vision, employee discount and full 401(k) plan.
Consideration: All qualified candidates are encouraged to submit their information online at
http://www.customdecorators.com/ click Job Opportunities.
- Location: Tigard, OR
- Compensation: DOE
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.