CUSTOM DECORATORS, INC. JOB ANNOUNCEMENT ASSISTANT PRODUCT MANAGER
Custom Decorators is a leading provider of in-home decorating services with 500+ Design Consultants throughout the United States and Canada. Services are offered primarily through leading retailer partnerships and feature the full line of Hunter Douglas window fashions, drapery, carpet, area rugs and more. Custom Decorators values knowledge, talent, vision and leadership. Our success is a direct result of the commitment and abilities of the people that work for us. We seek to attract, develop and retain the best people for our company. We offer employees a challenging, fun, rewarding and collaborative work environment. Our entrepreneurial spirit, career opportunities, exceptional products and generous rewards assure that employees have what they need to achieve satisfaction in their career. This rapidly growing company headquartered in Tigard, OR has an immediate opportunity available for a talented and experienced Assistant Product Manager.
Job Summary
The Assistant Product Manager will support the Product Managers and be a product expert for one or more product groups. They are responsible for helping support the ultimate success of their product categories which encompasses leads, sales, closing rates and profitability.
Essential Job Functions
Help develop and maintain product training programs for designers and client services department
Work with internal teams to solve problems, answer questions and provide information in a fast-paced, deadline-driven atmosphere
Maintain current, thorough knowledge of all services and programs for all product lines
Provide weekly and monthly reports as directed. Report observed trends, critical problems and ideas for performance improvement to manager
Assure customer satisfaction. Respond to all customer service and designer inquiries made through phone, e-mail, letter, or fax within defined service levels. Escalate issues appropriately to manager.
Help maintain good working relationships with suppliers and partners (both internal and external)
Create monthly bulletins to communicate new products, promotions and price changes.
Assist in ideas and development for new samples and selling tools to increase product sell-through.
Work closely with CDI Product Managers on special projects such as initiatives to increase average sale and profitability and decrease vendor and product related errors.
Maintain acceptable standards with respect to company employment policies
Education and/or Experience
Bachelors degree or equivalent knowledge, skills and abilities
2+ years experience working with product features and product sell-through preferably in a home dιcor, textiles or fashion forward environment
2+ years experience in an office environment
Job Skills and/or Abilities
Proven training development and implementation experience
Ability to speak in front of large and small groups of people
Advanced knowledge of MS Office with emphasis on Word, Excel, and Outlook
Strong communication, organizational, analytical & math skills
Analytical and creative thinking
Ability to effectively communicate with all levels with in the organization
Detail oriented
Organized, demonstrating excellent time management skills
Capable of recognizing critical, time sensitive information from the flow of routine information
Possess exceptional follow through
Able to multi-task
Able to participate and work in a team environment
Command good written and verbal communication skills
Demonstrate the highest level of customer service
Job Conditions
Normal office working conditions
Exposure to computer CRT
Job may require travel
Job may require hours that exceed 8 hours per day and/or 40 hours per week
May require bending, stooping, lifting up to 35 pounds
Compensation: Depending on Experience; Full benefits package to include medical, dental, vision, employee discount and full 401(k) plan.
Consideration: All qualified candidates are encouraged to submit their information online at
http://www.customdecorators.com/ click Job Opportunities.
- Location: Tigard, OR
- Compensation: DOE
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.