Avoid scams and fraud by dealing locally! Beware any deal involving Western Union, Moneygram, wire transfer, cashier check, money order, shipping, escrow, or any promise of transaction protection/certification/guarantee. More info

JOB SCOPE:

 Position works in a variety of disciplines, development, critical client problem management, defect isolation and resolution, working with external vendors, software products and the ability to analyze business processes.

DUTIES::

 Provides support (technical or consultive with knowledge of products, applications, methodologies, and technologies and how these interact.
 Troubleshoots, analyzes, prioritizes, resolves and/or facilitates resolutions for primary products.
 Uses superior customer service and project management skills by keeping a positive, caring, can-do attitude and by keeping all appropriate parties updated.
 Read program code used in primary application to resolve client problems.
 Train and mentor regional tier 2 associates on project releases and updates.
 Reviews and provides input to technical writers, training developers on application specific publications, on-line help implementation and if appropriate, training class development.
 Responsible for learning primary and new products quickly.
 Act as a resource and consultant to R&D by providing input to improve software quality. Attend walk-throughs, project/product meetings and defect reviews providing feedback that can affect product improvement and functionality facilitating call reduction.
 Utilize the internal databases available such as defect tracking, source control, call tracking, patch delivery and internal workload tracking.




NECESSARY QUALIFICATIONS:

 One or more industry certified cert.(RCSE, MCSE, CCDP)1-3+ years support experience is preferred
 Initial understanding of programming, design &/ analysis expected for level
 Bachelors degree (CS,ENGG or EQUI.)
 Understanding of ADP operations
 Understanding of Reality
 Understanding of Linux/Unix


Resumes in Word format are preferred

ATSI Group
_______________


ATSI GROUP BENEFITS:
*Medical, Dental, and Vision Insurance (ATSI Group pays 87% of the cost for the consultant)
*401k
*Direct deposit and semi-monthly paydays
All benefits go into effect the first day of the month following the start date.

ATSI GROUP'S PROMISE TO OUR CANDIDATES
*Return your phone call or email promptly.
*Disclose client name and rate right away.
*Never submit your resume to a client without your approval.
*Follow up weekly if we have your resume submitted to a client.
*Pass on any feedback we get from a client immediately.

Our core values of responsiveness, accountability, caring/respect, ethics, and teamwork are more than just words; they are lived and applied every day.

• Location: Portland
• Compensation: Competitive
• This is a contract job.
• Principals only. Recruiters, please don't contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.