Part - Time Event Representative!!
Our Event team members are a vital part of the T-Mobile National Retail Channel, offering in-store sales support to our national retail partners across the U.S. Outgoing, creative, and professional, EVENT Representatives create excitement around T-Mobile products and services and generate incremental sales within their regions.

OPPORTUNITY, YOUR CHANCE TO SHINE.
This position is part of our professional and engaging special events team that promotes and sells T-Mobile products and services at our national retail partner locations. This position is responsible to respond to each retail partner's changing objectives, demands and role requirements while supporting T-Mobile’s sales objectives. This position will serve as product specialist for both retailer personnel and end-users.

Position Duties / Responsibilities:
- Responsible for driving sales, product awareness and customer satisfaction.
- Meets or exceeds sales performance goals.
- Builds positive relationships with co-workers and in-store personnel and
professionally represents T-Mobile at all times.
- Supports all retail outlets in an assigned geography.
- Maintains a sound knowledge of specific wireless products and services.
- Attends all required training and conference calls.
- Offers superb Customer service.
- Enters sales and hours according to T-Mobile policy and procedure. Provides daily sales reports to
manager.

QUALIFICATIONS:
- 1-2 years of previous retail, sales or customer service experience. Wireless sales experience a plus.
- Ability to work nights, weekends, holidays and other flexible part-time schedules as assigned.
- Must have reliable Transportation.
- Must have access to reliable internet for online training and weekly reporting.
- Must have excellent communication and interpersonal skills and must
demonstrate professionalism at all times.

EDUCATION:
- High School diploma or GED required.

There is NO relocation with this position!
T-Mobile is an equal opportunity employer (EOE). We strongly support diversity in the workforce.

About the Company

EMD Serono, Inc., an affiliate of Merck KGaA, Darmstadt, Germany, is a leader in the US biopharmaceutical arena, integrating cutting-edge science with unparalleled patient support systems to improve people's lives. The company has strong market positions in neurodegenerative diseases, MS and endocrinology. EMD Serono is also a leader in fertility treatments. With a clear focus on the patient and a leadership presence in the biopharmaceutical industry, EMD Serono's US footprint continues to grow, with more than 1000 employees around the country and fully integrated commercial, clinical and research operations in the company's home state of Massachusetts.

Description

Manage sales at the territory level and serve as the primary liaison between customers and EMD Serono. This position focuses on building customer alliances, establishing and maintaining product market leadership and achieving short and long term sales objectives by identifying customer needs and providing solutions to create a professional relationship between the customer and EMD Serono.

KEY TASKS & RESPONSIBILITIES

Sales

• Achieve territory sales goals and objectives consistent with Company and TA guidelines, KAM core competencies through The Merck Competency Compass, and PhRMA guidelines.
• Create and execute territory and key account plans to achieve aggressive goals and objectives for continued growth.
• Maintain a superior level of product, market, reimbursement, formulary, managed care, customer and distribution knowledge to accomplish territory objectives including strengthening current loyalist positions and expanding and building new loyalists.
• Optimize a multi-product portfolio.
• Plan and implement effective professional and patient education programs.
• Maintain an expert operating knowledge of all company policies and guidelines including but not limited to those addressing interactions with healthcare professionals, Compliance, Business Conduct and PhRMA.
• Demonstrate strong critical analysis and planning skills in reviewing data, understanding trends, preparing and communicating applicable plans.

• Manage the territory budget and accurately report budget activity to Area/Regional management.

• Develop and maintain strong working relationships with the MS/Neurology medical community, with a high science approach focused on identifying needs and providing solutions.
• Develop and maintain strong working knowledge and relationships with decision makers in the reimbursement and managed health care area as appropriate.
• Plan, organize and deliver effective and approved presentations to achieve product formulary acceptance and reimbursement.
• Plan and execute strategic territory and Key Account plans consistently, utilizing approved tactics advancing, education, key company messages and sales.
• Develop and maintain a collaborative approach with EMD Serono peers and teammates, such as Marketing, Sales, Strategic Accounts, Medical Operations, Training, Managed Markets, and Medical Reimbursement Specialists as well as all applicable co-promote partners.
• Seek out, establish and maintain an excellent level of communication with regional Neurology management.
• Provide all necessary and requested field data on a timely basis.
• Actively participate in presentations and discussions during Area and/or Regional Meetings.
• Influence, guide and support peers in achievement of their individual territory goals.

• Actively demonstrate the highest level of professionalism, ethical behavior and integrity in all aspects of KAM role.
• Recognize and demonstrate sensitivity to and maintain a level of confidentiality as required both internally and externally.
• Maintain a professional demeanor consistent with EMD Serono pharmaceutical sales philosophy, protocols and guidelines.
• Maintain an excellent level of continuous-improvement, personal and professional growth to grow territory sales and accomplish territory objectives.
• Maintain a high level of home office and regional interaction necessary to effectively seize external (i.e.: Sales) and internal (i.e.: process improvement) opportunities.
• Demonstrate leadership with peer groups and management helping to propagate a single (ONE) team approach to the business.

• Bachelor's Degree required.
• A valid and active driver's license is required for this position.
• English required. Other language skills may be considered a plus.
• Able to travel up to 80%, may vary based on location.

• Minimum 3-5 years sales experience in the pharmaceutical/health care industry with demonstrated success in sales performance.
• Experience in MS, Neurology, CNS and Specialty Biologics markets highly desired.
• Scientific or clinical background desirable.
• Experience selling a multi-product portfolio highly desired.
• Experience with the co-promotion of product(s) or service(s) highly desired.

• Knowledge of managed care and reimbursement systems and pull through strategies highly desirable.
• Able to support multiple tasks, initiatives, and projects simultaneously.
• Self-motivated and must thrive on challenge.
• Maintain personal level of accountability and ownership of results.
• Ability to work as a member of a team to accomplish goals.
• Excellent communication, organizational and interpersonal skills.
• Energetic, flexible, enthusiastic and highly motivated.
• Customer oriented.
• Must have compassion or a passion for MS/Neurology patients.
• Strong sales, time management and administrative skills.
• Minimum of intermediate level computer skills (MS Office products) required.

Click the link below and open the door to the future by submitting your resume today!

June 2009, The Boston Business Journal recognizes EMD Serono as one of the Best Places to Work!

May 2009, The Scientist magazine names EMD Serono one of the best place to work in the life sciences industries!

October 2008, EMD Serono Named as a Top Employer by Science Magazine!

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