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APPOINTMENT COORDINATOR (Beaverton)


Date: 2009-11-11, 3:15PM PST
Reply to: jford@buybob.com [Errors when replying to ads?]


BEAVERTON INFINITI, part of the Lanphere Enterprises family of automotive and motorcycle dealerships has an immediate opening for an APPOINTMENT COORDINATOR.

The primary purpose of this position is to schedule and confirm service appointments for customers via the phone using computer scheduling system.

Job duties are:

•Schedules service appointments for customers.
•Follows-up with customers who have completed service visits
•Communicates with service advisors to ensure accurate services are scheduled.
•Answers incoming phone calls in a prompt, polite, professional manner.
•Facilitates appointment setting. Reviews service history and makes appropriate recommendations for needed maintenance. Refers any other issues or questions to a service consultant for resolution.
•Provides administrative support for the Service Manager
•Composes and prepares routine correspondence.
•Maintains knowledge of basic dealership information to act as a resource for incoming callers requesting such information.

Must be able to multi-task in a fast paced environment. Must have excellent written and communication skills and be proficient in use of office machines and computers. Minimum of two years of experience.

We offer competitive pay and an excellent benefit package. If you have the knowledge, skills and customer service skills to excel in a fast-paced environment, please send resume to jford@buybob.com.

No phone calls please.

PostingID: 1461875452