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Our client is passionate about reinventing how people obtain legal services, in order to provide everyone regardless of ethnicity or income, equal access to legal assistance and within it, superior quality of representation and service.
We currently have positions available in each of the following categories. When applying, please specify which you area you are interested in
Remote Case Manager - Level 2
Experience desired: Veterans wanted, experience in social work, or journalism
Remote Case Manager - Paralegal Desk
Experience desired: PI law firm experience, legal receptionist
Remote Case Manager - Insurance and Finance Desk
Experience desired: Insurance broker, financial adviser, investment sales, stockbroker, banking
General Position Expectations:
We are looking for superior candidates who:
- Are compassionate about people.
- Have outstanding oral language and listening skills.
- Have outstanding written communication skills.
- Are interested in the legal system and how it works.
- Have a four year degree (preferably in any kind of legal or medical field).
- Have Bilingual, Spanish/English (This is not required, but a great plus!).
Essential Responsibilities:
Operate Phones & Computer
- Provide exceptional service to customers of our client.
- Spend majority of workday assisting callers according to clients' instructions.
- Gather accurate and detailed information regarding each call.
- Deliver and/or relay information accurately.
- Effectively and efficiently operate a computer-based phone system.
- Exercise proficiency in a Windows-based environment.
SYSTEM REQUIREMENTS:
- Cable/DSL or other high speed Internet connection (No Satellite or Air Card)
- Working desktop speakers
- Ability to take screen shots and email them
- Capable of supporting at least 1280x1024 resolution (Email a screen shot that shows this requirement)
- Windows 2000, XP, or Vista (MAC only if running Windows OS) (Email a screen shot that shows this requirement)
- 2GB or more of System Memory (RAM)
- Computer must finish bootup process in less than 3 minutes
- Ability to print and scan within 24 hours
- Ability to connect the Echopass phone to their router (must be connected with a physical wire), Some suggested of approved routers are, DLink-WBR 1310, Linksys BEFSR41
- Web Cam (Logitech Quickcam Pro 9000)
- Headset (VXI Passport 20G-DC Binaural Headset) - This can be purchased at http://www.voipsupply.com/vxi-passport-20g-dc,
- Location: Oregon Residents ONLY!
- Compensation: $13.50 per hour with benifits [Medical, Dental, ETO, Holiday Pay, 401k]
- Telecommuting is ok.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
PostingID: 1451603020