compensation: DOE plus comprehensive benefits package employment type: full-time
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TITLE: Customer Service Representative
STATUS: full-time, non-exempt, days may vary and must be able to work weekends
SHIFT: Day shift
LOCATION: Clackamas, OR
This position will assist both the customer service and accounting departments as needed. Employee will answer phones and place orders for customers on a daily basis. Employee may assist in other operational duties as assigned.
High school diploma or GED, and at least one (1) year of customer service experience.
Must have demonstrated excellent interpersonal human relations and teaming skills.
Must be quick and accurate with figures, attentive to detail, able to multi-task and have good follow through.
Must have excellent phone and PC skills—esp. Windows Office suite.
Must have proven problem solving skills.
Must be skilled in time management and capable of meeting scheduled deadlines.
Retail or wholesale experience preferred.
Courteously receiving customer requests for price quotations, purchase orders, order changes or adjustments, and cancellations.
Maintain a working knowledge of produce commodities and be capable of providing expert consulting to our customers.
Use Retalix operating system to retrieve customer information, stock status information, order status, printing pick tickets for the warehouse crew, and receive product into inventory.
Screen invoices to ensure accuracy and make any necessary corrections.
Assist salespersons with communication of customer’s needs, administrative tasks, and any special projects.
Maintain professional relationships with customers and fellow employees.
Must be punctual and have excellent attendance.
Responsible for Quality and Food Safety.
Other duties as assigned.
This employer participates in E-Verify and will provide the Social Security Administration and if necessary the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Charlie's Produce is an Equal Opportunity Employer.