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Site Support Specialist (Front Desk) (Gresham)

compensation: Competitive pay with annual increases, paid training, tuition plan, and a generous benefit package
employment type: full-time
non-profit organization

Help us in our mission to reduce the social, health and behavioral consequences of substance use and mental health disorders for the most vulnerable residents of our community.

CODA: Building health and recovery through compassionate, evidence-based care.

We are CODA. We are a not-for-profit, research focused behavioral health agency and the oldest opioid-addiction treatment facility in Oregon. Since 1969, we have helped adult clients and families in Multnomah, Washington and Clackamas counties whose health and quality of life are compromised by alcohol, drugs and mental health challenges through compassionate, evidence-based care. We value our amazing employees and show it with excellent benefits, a supportive company culture and the opportunity to be part of a best-in-class research department.

We have a great opportunity for a Site Support Specialist to join our recovery support team for our treatment center in Gresham! This is a front desk, customer service position within one of our outpatient clinics. Through reception and admissions, our Site Support Specialists are a vital part of our team promoting patient's recovery.

In this position, you would fulfill the following essential functions:
  • Provide reception and customer service to patients and visitors within a behavioral healthcare environment.
  • Manage multi-line telephone system, provide basic service information and schedule client appointments.
  • Conduct routine admission of screened patients, complete intake paperwork, verify financial and insurance eligibility and set-up financial information in electronic medical records.
  • Process patient admission and discharge documents..
Those with the following qualifications and experience are encouraged to apply:
  • High school diploma or GED.
  • Customer service experience.
  • Experience with computers, including electronic medical records; ability to quickly learn new software.
  • Minimum of 2 years healthcare administration or similar experience.

The benefits for this position include the ability to apply for career advancement opportunities as internal applicants and matching 401(k). Employees have the opportunity to obtain valuable trainings and experience.

CODA is an equal opportunity employer with a diverse workforce and an inclusive culture.
All qualified applicants are encouraged to apply.

Gresham: Monday - Friday 9:30am - 6pm

Click here to apply!

For additional information on CODA, our services, and our community, please visit

Learn more about what we do:


Review our generous benefit package here:

Public Service Loan Forgiveness:

Employment with CODA, as a non-for-profit agency, allows individuals with the direct student loans to apply for the Public Service Loan Forgiveness program. For more information go to: .

We employ a sophisticated Electronic Health Records System (EMR), modern HR software, along with Telemedicine, video conferencing, and video phone links between all of CODA's multiple sites.

  • access to training fund to cover both training and credentialing needs
  • paid time for certain professional development activities
  • certification and recertification financial assistance via training funds
  • internal career-advancement opportunities
  • unlimited free access to a library of 600 accredited, interactive modules specific to social and clinical services via partnership with Relias program, including over 400 CEUs
  • access to credential and licensing tracking tool

Join us and be part of a best-in-class research environment within a supportive, diverse and inclusive company culture.

CODA, Inc. is an Equal Employment Opportunity Employer.

All CODA facilities are drug-free and smoke-free worksites.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7002449675


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