favorite this post The Last Mechanic You'll Ever Need (PDX/Vancouver) hide this posting unhide

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On a regular basis, I talk to someone that's gotten either outright ripped off or slowly milked by a mechanic. I have a proven track record and REAL references to back up my Quality and Integrity claims.

A couple of years ago, I lost my software job to outsourcing and, after a 20-year career, I decided to go in a different direction. I fell back on what my step-father started teaching me as soon as I was old enough to see over a fender - fixing cars.

I grew up in stock car racing, rebuilt my first motor at the age of 14 and built my first NASCAR Late Model at the age of 17. I've worked on cars as a hobby or for extra cash ever since. For 20 years I taught companies how to build software with a strong emphasis on Quality - I also put a strong emphasis on Quality with everything else that I do.

Auto mechanics aren't what they used to be. These days shops repair cars by replacing parts until the problem goes away - it's an Easter Egg Hunt orchestrated by the shop manager, who's objective is profit. In many shops, the mechanics don't understand what half the systems that make up the car actually even do. Asking a mechanic to troubleshoot a problem is a crap-shoot, one that a majority of the time costs you more money than it should.

To add to it, even chain shops and dealers are now taking you to the cleaners unnecessarily. I had a customer recently that took her Saab to a chain because her brake pedal was hard and would barely stop her car. They quoted her close to $1000 to replace the master cylinder, booster, and all four calipers. I walked up to the car, replaced the vacuum line to the booster and charged her $25 for my gas, time and materials...

You'll notice several things that are different about the work I do:
1. I don't guess, I troubleshoot
2. I explain and demonstrate to you what the failure is, how the system should be and what the options for repair are
3. Whenever possible, I repair a damaged part, provided I can ensure my repair (and the significant savings that accompany it) can perform the function it is designed to
4. I warranty all labor for 1 FULL YEAR against labor related failures (including repair v replace scenarios)
5. I don't markup parts - you pay what I pay; so I have no reason to sell you parts you don't need
6. My objective is to stay at or under the estimate, even if I have to short myself in the process - I'm big on setting and meeting expectations
7. I immediately communicate to you whenever the estimate is in jeopardy or new information is discovered, and provide you with all the facts and options so you can make an informed decision
8. I show you the new part (when applicable and feasible) and provide you with the removed part (when applicable), explaining the failure to you and what, if anything, you can do to avoid a repeat failure

In the past 2 months, nearly half of the jobs I've done have been jobs previously attempted by other mechanics that either made matters worse or replaced a bunch of parts and never fixed the problem. I've not had a single customer bring their vehicle back because my work failed, but most bring it back to get additional work done or send their friends to me.

In the past year alone, I have worked on a wide range of vehicles, including a 67 Nova, 69 Datsun 1600 , 72 Cutlass Supreme , 72 El Camino, 74 Dodge Tradesman, Jaguars, Corvettes, Mustangs, Camaros, Suburbans, a Vibe, Saturns, Mazdas, Hondas, PT Cruisers, Subarus, BMWs, Volvos, Saabs, Acuras, Porsches, a Winnebago Lesharo and my own 2000 Trans Am WS6.

I rebuild engines, carbs and transmissions, replace timing belts and chains, cooling systems, clutches, head gaskets, rebuild entire front and rear suspensions, rewire engine compartments, fix oil leaks and install stereo systems.

I do it all, I do it right the first time and I do it for a fraction of the cost of a shop. I will not try to sell you work/parts you don't need - I welcome second opinions, and I will give you the old parts when the job is done, so you can see that they were replaced and why they needed replaced.

Don't get ripped off by chains and sketchy Corner mechanics that you have to keep bringing your car back to to get it fixed, or that intentionally misdiagnose your problem and charge you an arm and a leg for something you don't actually need. I'm not in business to get rich, I'm in business to help people that need it and can't afford to spend $1,000 to keep their car on the road so they can keep their job and feed their family.

-Frank Miller
Quality Mechanic
Text: 971-409-1575
  • do NOT contact me with unsolicited services or offers

post id: 6849653481



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