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🍎 Apple Mac, iPhone, iPad, Watch, TV - Expert Help, Support, Training (Portland and the world)

Get more from your Mac, iPhone, iPad, Apple Watch, Apple TV, and other Apple products -- remote help in Greater Portland and anywhere in the world!

My name is Ronald Gehrmann, and my business is Metro MacSupport. I have over 30 years of experience with Apple products: I've been a Mac user since 1988, and have used iPhone, iPad, Apple TV and Apple Watch since each was introduced.

Working with you at your home or office, I'll help you learn new skills, be more productive, and declutter & organize your digital life.

You'll save time and money by working more efficiently with your Mac and iDevices. With preventative maintenance, you can avoid costs and lost productivity due to hardware problems and software glitches.

I specialize in Adobe Lightroom (and the digital photography workflow in general) with an emphasis on staying organized. I've been a photographer for 50 years, a Photoshop user since 1990, and Lightroom user since it was introduced in 2006. I use Lightroom every day — it has so completely revolutionized the way I work with my photos that I’m passionate about helping other people learn to use it.

Call or text me at 917-502-8870
or click REPLY at the top of this post to email me

Because Metro MacSupport is a one-man company, you'll always be working with me, and you'll always receive personal, patient assistance -- at your home or business, over the phone, via email, or through a secure remote screen sharing connection.

Live happily with your Macs and iDevices!

CONCIERGE TRAINING AND SUPPORT -- I can help you with just about any aspect of any Apple product: purchase planning, setup, migrating from a PC, personal and professional use, specific applications, upgrades, troubleshooting, networking, security -- you name it. Below are some of my specialties at a glance.


GETTING STARTED

 Purchase recommendations for Macs, iDevices and peripherals
 iMac, MacBook Air, MacBook Pro, Mac mini, Mac Pro, Mac Studio
 Macs with Apple Silicon - M1 chip
 Setting up a new Mac or iDevice
 iPhone, iPad, iPod, HomePod, AirPods setup and use
 iPhone 15, 14, 13, 12, 11, X, XS, XR, and older models
 Face ID and Touch ID
 iOS 17 and earlier
 Apple TV setup and use
 Apple Watch setup and use
 macOS 14 Sonoma
 macOS 13 Ventura
 macOS 12 Monterey
 macOS 11 Big Sur
 macOS 10.15 Catalina
 macOS 10.14 Mojave
 macOS 10.13 High Sierra
 macOS 10.12 Sierra
 OS X 10.11 El Capitan
 OS X 10.10 Yosemite
 Older and vintage Mac OS
 Printer and scanner setup
 Data syncing
 Organizing your documents, media and email
 Switching from a Windows PC
 Modem and router setup, wi-fi home networking
 FiOS, cable and DSL broadband

GENERAL PRODUCTIVITY

 iCloud - syncing all of your devices
 Microsoft Office (Word, PowerPoint, Excel, Outlook)
 Exchanging files with Windows users
 Voice Control, dictation and other accessibility features
 Apple Mail, Contacts, Calendar
 Apple Pages, Keynote, Numbers
 File format conversion
 Time Machine backup to external hard drive
 Font management
 Staying organized
 Keyboard shortcuts
 Time-saving techniques
 Feedly and other RSS newsfeed readers

SECURITY

 Malware detection and removal
 Password management with 1Password or other apps
 Email spam filtering
 Security best practices

MEDIA

 Apple TV+
 Apple Music (and iTunes on older Macs)
 Netflix, Amazon Prime Video, Hulu, HBO Max and other streaming services
 Importing CDs and DVDs
 Pandora and Spotify
 Audiobooks and ebooks from Apple, Amazon, Audible, etc.
 Sonos and other wireless sound systems

INTERNET: WEB, EMAIL, MESSAGING, SOCIAL MEDIA, ETC.

 FaceTime, Zoom, Webex, Skype, WhatsApp, Google Meet, Microsoft Teams and other video conferencing apps
 Browsers: Safari, Firefox, Chrome, Brave
 Web surfing tips and shortcuts, DuckDuckGo
 Blogging
 Registering your own domain name
 Building your own website
 Email setup and use for all providers
 Instagram, Facebook, Twitter, LinkedIn and other social media
 WhatsApp, Messenger, and other messaging services
 Dropbox, Hightail, WeTransfer and other file sync and sharing services
 Backblaze, CrashPlan, Mozy, Carbonite and other cloud backup services

DIGITAL PHOTOGRAPHY

 Apple Photos
 Adobe Lightroom Classic (desktop-based)
 Adobe Lightroom (cloud-based)
 Adobe Photoshop
 Photoshop Generative Fill -- image editing using AI
 Transitioning from Aperture or Photos to Lightroom
 Image editing and retouching
 Scanning prints and negatives
 Achieving good prints from your images
 Google Photos
 Sharing photos on Instagram and other websites
 Printing photos and creating photo books, calendars, cards
 Tips and tricks for all aspects of your digital photography workflow

GRAPHIC DESIGN AND PUBLISHING

 Page layout: newsletters, brochures, flyers, cards and more
 Publishing to iBooks using iBooks Author
 Adobe InDesign
 Adobe Illustrator
 Adobe Creative Cloud
 Adobe Bridge
 Adobe Acrobat
 Adobe Reader

TROUBLESHOOTING. . .AND MUCH MORE

I'll help you hunt down bugs, glitches and weirdness wherever they may lurk: your operating system, your hardware, your applications, your network, your email, your Word documents, your internet connection. If you don't see it listed above, please ask! If I can't help you, I'll refer you to a qualified colleague who can.

GET IN TOUCH AND WE'LL GET RIGHT TO WORK!

Call or text me at 917-502-8870
or click REPLY at the top of this post to email me


post id: 7758413945

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