compensation: $13.00 - $14.50 DOE employment type: full-time
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This position is responsible for cleaning guestrooms and the washing and folding of linen at the new Hotel Eastlund a 4-Star hotel near Portland's Lloyd District. Assist guests by providing friendly, courteous and professional service, including adherence to health regulations. Follows high standards of quality to ensure guest satisfaction.
Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms.
Ensures cart, linen, rooms, and equipment are clean and in working order.
Accountable for guest satisfaction as it pertains to housekeeping service at the property.
Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest.
Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary.
Understands and follows guest service recovery program.
Understands and follows Hotel Eastlund lost and found procedures.
Ensures a clean and safe work area in compliance with 4-Star standards, local, state and federal regulations.
Inspects rooms for maintenance needs and reports any maintenance service issues.
Knowledgeable on safe use of chemicals utilized within the housekeeping department.
Follows all hotel procedures for the safety of guests and employees.
Knowledgeable of hotel emergency procedures.
Produces required volume of work by planning, organizing and prioritizing work duties.
Adheres to hotel attendance policy, grooming and appearance standards, and general work rules and department procedures.
Attends all required department and hotel meetings.
Responsible for proper use of all equipment and supplies.
Competencies/Skills Required: Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment.
Education: High school diploma or GED preferred.
Physical Requirements: Ability to lift, push and pull up to 40 pounds on a consistent basis throughout shift.
Significant bending required.
Principals only. Recruiters, please don't contact this job poster.
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