Your main area of responsibility is the high-volume, high-energy environment of the Free Geek Store. You will assist customers, execute transactions and create a safe, welcoming and well-stocked retail experience. You want to have a positive impact on the world around you. Sound like you?
At Free Geek, we embrace diversity and celebrate what everyone brings to the table, and that makes for a fun and innovative environment. We’re passionate about creating an accepting community and enabling meaningful opportunities for everyone in our workplace.
Expected hours for these positions are 20/week at 13.51/hr. Please see the full job description for further responsibilities and requirements. This position is represented by a union, and union membership is mandatory for new hires.
People of color, women, people with disabilities, and LGBTQ candidates are encouraged to apply. Any person needing reasonable accommodation in the application process should contact Human Resources at firstname.lastname@example.org or 503-232-9350 x128.
This search is open to INTERNAL and EXTERNAL candidates. For best consideration, please apply by 6pm Thursday, April 4th, 2019. To apply, send an email to email@example.com with a cover letter, and resume.
DETAILED ESSENTIAL RESPONSIBILITIES:
Provide excellent customer service
Handle cash and credit sales
Operate the till, make sales, and close out till at the end of the day
Process customer returns and issue/redeem store credit per established policies and procedures
Process, price and shelve incoming products
Assist in the organizing, cleaning, and maintenance of sales areas in order to maintain a safe work environment
Maximize income for Free Geek while not compromising Free Geek's culture or values.
Perform opening and closing duties of the store
Answer customer questions and forward complaints through appropriate channels.
Support all aspects of our Sales Department including Online Sales, Bulk Sales and Special Accounts
Effectively communicate store policies to customers
Provide a safe and welcoming retail environment to customers of all abilities/experience
Maintain current knowledge of market prices for store items and work to ensure pricing consistency among all staff and volunteers
Assist in the development of Store policies and procedures
Assist in the training of Store staff and volunteers
Keep abreast of relevant (and frequent) emails
Other sales-related duties as assigned
REQUIRED SKILLS, KNOWLEDGE AND ABILITIES:
Ability to maintain a positive and professional attitude at all times in a sometimes dynamic environment
Availability during Free Geek hours of operations including morning and occasional evening meetings as required
Previous retail or other sales/customer service
Basic knowledge of computer hardware
Ability to operate standard office software (word processing, spreadsheet, data entry)
Proficiency with using e-mail and Internet
Aptitude for technical work
Experience working with volunteers
Excellent written and verbal communication skills
Self-motivated, organized and detail-oriented
Able to lift and carry up to 50 pounds on a regular basis
Ability to stand and perform data entry for extended periods
Ability to multitask
Aptitude for and enjoyment of helping people
Fluency in spoken and written English
Proficient interpersonal skills
Ability to learn Free Geek documentation tools
Reliability and punctuality
Ability to remain flexible about duties and expectations as Free Geek grows and changes
DESIRED SKILLS, KNOWLEDGE AND ABILITIES:
Demonstrated retail or other sales/customer service experience
Fluency in another language besides English
Previous experience working or volunteering at Free Geek
Prior experience in technical work
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