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làm cho bài đăng này được yêu thích Part Time Client Service Associate - Financial Services (Portland) ẩn bài đăng này hiện

loại việc làm: bán tgian
lương thưởng: Hourly role, depending on experience

Company Overview
We are a successful financial advising practice that supports all types of clients. Our office has two advisors and will now include this new role. We have approximately 300 active households that we are assisting. Our office does not have your typical stock broker, insurance agent, Wall Street executive feel. We value family and life balance for ourselves and our employee.

Position Overview/Summary
We are looking for a Part Time Client Service Associate to support our advisors, our clients and our continued growth. The Client Service Associate is a critical role in our organization. You are going to be tech savvy, an adopter of change and always willing to help. We have a culture of flexibility and we believe that in taking care of you, you will take care of us and our clients. This role demands that someone be compassionate, authentic, able to hold themselves personally accountable and have a strong dedication to clients. Being a small firm, there is little room for error, so details are key. And lastly, but certainly not least, you must be a person that takes initiative, brings ideas and isn't afraid to be a partner with your advisors.

Client Service
Prepare Advisors for meetings with appropriate forms, reports, data and research
Prepare investment account paperwork and manage the transfer of assets
Responsible for customer account maintenance
Assist Advisors with client communication, agendas and recaps
Proactively communicate with Advisors regarding work in progress
Assist in scheduling client reviews
Answer inbound phone and email inquiries and route to appropriate team members; meet and greet clients and visitors to office & maintain monthly calendar
Respond to client requests for service and trouble-shoot service issues

Compliance
Maintain all licenses for State and Federal Securities Law; Licensing renewals and new applications, CE credits monitoring for all advisors
Support firm compliance policies as it relates to annual audits or any other activities
Maintain Code of Ethics and Policies & Procedures manuals
Identify deficiencies in compliance processes and procedures that may lead to internal and/or regulatory noncompliance and assists with resolving any deficiencies and/or issues found
Enter and update data in lists required for regulatory purposes such as trade tickets, proxy votes, etc.

Operations
Assume cashiering function with home office
Broker/dealer interface: complete new account applications and various account maintenance forms, process cash and securities transactions, follow up on transactions as needed
Assist advisors by entering data into investment and asset allocation models
Enhance, perform, and monitor workflows required to service and monitor clients
Enhance, perform, and monitor workflows for business operations tasks
Support all additional operational activities including, high touch client service, home office communications, software usage and monitoring
Update and maintain client status (new and ex-clients) and information within CRM and all internal systems and reports
Assist in coordination of events, both with current clients and prospects
Develop client quarterly newsletter
Research and develop new website, including layout and content
Monitor, value and recommend new technologies to benefit client service and practice/business growth
Handle mailings of birthday, anniversary and holiday cards
Other general office tasks like filing, copying, archiving, shredding as needed

Background
2+ years of client service and operations experience in the financial advice space highly preferred
Demonstrated experience working in MS Office suite
Can work independently
Willingness to contribute to key business decisions
Reliable and responsible
Strong proven interpersonal skills

Education and Licenses
BA/BS Degree from nationally recognized institution preferred
Series 7/63/65/66 a plus; or willingness to obtain
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mã tin: 6702248065

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