compensation: Dependent upon experience employment type: full-time
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McCoy Freightliner is currently seeking Parts Counter staff to add to our team! We are one of the most dynamic truck dealers and service providers in the U.S. and currently have openings for experienced parts personnel for a swing shift lead at our Freightliner and Western Star dealership in Portland.
Our company offers a rewarding career with a generous benefit package including paid vacation, and holiday pay; health, dental, vision, life, and disability insurance, a great 401(k) with employer match, along with an industry leading wage.
Sells parts to all customers, over the counter, through the shop, or on the phone.
ESSENTIAL DUTIES include the following. Other duties may be assigned.
-Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
-Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
-Answers phone calls, providing price quotes and other information.
-Provides high level of service to internal and external customers.
-Pulls and fills orders from stock.
-Puts parts away and re-stocks lobby area.
-Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
-Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
-Notifies the service advisor and the customer when special ordered parts have been received.
-Follows up on back-ordered parts.
-Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
-Assists outside sales representatives with their orders.
-Makes sure all internal requests for parts are billed on service repair order.
-Receives payment from retail customers or obtains credit authorization.
-Ensures that all charge sales are signed by the customer.
-Ensures that all customers receive their copy of the invoice.
-Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
-Tags all cores with customer name, invoice/RO number, and your name.
-Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
-Keeps show room, front and rear counter areas clean and uncluttered.
-Cleans computer terminals and printers daily.
-Participates in all training programs that are made available.
-Keeps current on new products and product updates.
-Maintains professional appearance.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent or one to two years related experience and/or training; or equivalent combination of education and experience. Seeking applicants fluent in Russian.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear. The employee frequently is required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
QUALIFICATION REQUIREMENTS: The individual must be able to perform each essential duty satisfactorily. Seeking applicants proficient in Russian.
Our company offers a rewarding career with a generous benefit package including:
-Health, dental & vision coverage
-Life, and disability insurance,
-Flexible Spending Plan
-A great 401(k) with employer match
McCoy Freightliner is committed to providing superior service to our customers, and that starts with having well trained, quality conscious employees. If you have experience in a vehicle service department and are looking to become part of a growing, stable, and dynamic company, send us your resume. A great career move is just an email away. TO APPLY: Go to our career page at https://www.mccoyftl.com/careers/
McCoy Freightliner of Portland and its Affiliates are Equal Opportunity Employers.
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers