Title: Airport Curbside Operator
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Location: Portland International AIrport
Pay Rate: $19 Hourly (Weekly Pay)
Contract Length: 6-12 months ( Potential for extension)
Hours: M-F (must be open to evening shift 4pm-12:30am)
Our client is launching a new program at Portland International Airport – curbside. As an Airport Curbside Operator you will provide on the ground to operational, app and luggage assistance to riders. You will be responsible for managing a line of riders, helping riders at safely load into their vehicle, loading & unloading signage at the curb, all while providing world class customer service.
*Troubleshoot app for riders
*Operational assistance – make sure line is moving quickly and effectively
*De-escalate any irate customers
*General customer service and answering questions
*Helping place rider luggage into Lyft vehicles
Skills & Experience:
*18 years of age or older.
*2+ yrs related experience. College students/recent grads highly encouraged to apply!
*Strong knowledge of ridesharing preferred
*Some experience as a former valet or car attendant helpful
*Able to be curbside/on feet for 8 hours/day
*Hospitality background desired
*Ability to lift 25-50 lbs (luggage)
*Must have ability to de-escalate tense situations and stay cool under pressure
*Customer service oriented mandatory
*Energetic, positive attitude and presentable
*Tech savvy – need to understand how to operate and potentially troubleshoot app for riders
*Must pass background.
Please submit your resume. Thank you!