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Client Communication & Service Specialist (Portland)

compensation: Up to US$19 per year

Client Communications & Service Specialist

Pay rate- $19.00

6-12 Month Contract – Possible Temp to Hire

Great opportunity to gain a wide-range of experience in a large Insurance and Financial service provider!

What is in it for you:

  • Work in the heart of downtown Portland
  • Close to public transportation, food carts, and Wednesday Farmers Market.
  • Local company that supports communities where we live and work
  • Supportive team environment
  • Consistent work schedule- Weekends Off

Key objective for the Role:

  • Respond to a wide variety of customer service inquiries via the policy administration 800 line and e-mail alias. Promptly and accurately summarize information about individual disability and ported life products. Provide callers with guidance completing forms, understanding plan provisions and procedures for effecting policy changes.
  • Process routine and moderate complexity policy changes including name changes, beneficiary designations and agent of record changes. Ensure work is completed in accordance to internal and regulatory guidelines.
  • Support divisional projects as assigned.

Position Requirements:

  • Express ideas clearly both in written and oral communications, excellent time management skills, problem solving and strong customer service orientation.
  • Aptitude for Microsoft Office Suite; developed knowledge of Microsoft Excel and Outlook.
  • Two to four years’ experience in a high-volume customer service, insurance, banking or accounting environment.
  • Pre-employment screenings: Drug Screen, Background Check and Education Verification.
  • Banking experience is a plus!


Bachelor’s degree in Business, Accounting, Finance or Economics. Or related field or 1 to 2 years equivalent experience.

How to Apply:

Please apply directly or call the Portland branch at 503-227-3332. Please ask for Maureen Wehrley or Liisa Erickson.

Volt is an Equal Opportunity Employer.

  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6961124173


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