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Service call dispatch
Responsible for creating and overseeing service technicians in scheduling and routing in Oregon and Washington. Knowledge of Seattle area roads, traffic, and ferries beneficial.
Responsible for all service call data input into the system that come into NWSS.
Responsible for responding to customer's service requests and needs in a timely and professional manner.
Answering all service dept phone calls.
Responsible for sharing all service notes on all work orders from supplied technician work details or job update details to customers when requested.
Coordination with customers and services technicians for ETAs on technician arrival times or return visits for part related issues.
Scheduling contract PM’s with customers monthly for Oregon and Washington.
Support with incoming part orders for open jobs.
Job Type: Full-time
Salary: $17.00 to $20.00 /hour