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Durable Medical Equipment (DME) Coordinator (Tigard)

7450 SW Beveland Street near 72nd

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compensation: Competitive Wages
employment type: full-time
job title: Durable Medical Equipment (DME) Coordinator
At Westside Sleep Center, we believe that quality patient care begins with talented and diverse professionals committed to learning and excelling in the field of Sleep Medicine and the art of patient service. With a clear vision and commitment to excellence, our services make a difference in the greater Portland community each day.

Westside Sleep Center is owned and directed by Scott D. Fromherz, MD. Dr. Fromherz completed his medical training at Georgetown Medical Center and his Neurology Residency at Stanford Medical Center. He went on to complete 2-year Sleep Medicine Clinical and Research Fellowship at Stanford University under the tutelage of some of the world's most renowned Sleep Medicine physicians. In 2005, Dr. Fromherz returned to his native Oregon where he has been in private practice and working as a consultant or medical director for several area sleep centers. In June 2007, Dr. Fromherz founded Westside Sleep Center, a 4-bed, state-of-the-art sleep facility that serves patients for consults, follow-up, sleep studies and durable medical equipment services.

Westside Sleep Center (www.WestsideSleep.com), located in Tigard, OR has an excellent Full-time opportunity for a Durable Medical Equipment (DME) Coordinator.


Job responsibilities:

• Responsible for all office DME operations under direction of Medical Director
• Provides exceptional customer service to patients through friendly, caring, informative and professional interactions; anticipates patient needs and responds quickly to patient requests; fulfills orders in a timely fashion
• Handles scheduled & unscheduled appointments and telephone calls for DME questions, troubleshooting, and setup
• Generates prescriptions per physician order
• Trains/educates patients as to the proper usage and maintenance of DME equipment
• Sets CPAP/BiPAP equipment to prescribed pressure
• Performs mask fitting; performs refitting as necessary
• Distributes DME equipment (ships when necessary)
• Performs downloads on CPAP/BiPAP machines and Cards
• Forwards prescriptions and appropriate documentation to external DME providers in accordance with patient’s insurance where Center cannot provide DME services
• Keeps accurate and detailed encounter notes in chart
• Requests and tracks prior authorizations as required by insurance
• Acquires all clinical information necessary to acquire authorizations and complete a referral
• Completes DME billing forms and forwards to billing department
• Tracks and completes billing forms for CPAP/BiPAP capped rentals
• Maintains DME replacement program tracking, follow up, and shipping
• Works with DME vendors to handle equipment defects and warranty issues, maintains relationships and vendor contact information; Pursues competitive pricing from vendors when requested by Medical Director
• Manages DME inventory including performing trend analysis, tracking "checked out" inventory, and maintaining appropriate stock supply at all times
• Tests CPAP/BiPAP equipment
• Keeps DME office and storage organized, clean, and labeled
• Receives, tests, cleans, and maintains inventory of hardship equipment donations
• Maintains DME pricing list
• Sets up Home Sleep Tests (HSTs); downloads HSTs
• Researches and stays abreast of advances in DME technology
• Serves as back-up receptionist and completes other administrative duties as assigned; Cross-trains in other departments as requested
• Cleans and disinfects CPAP/BIPAP equipment
• If RPSGT, may occasionally score studies and cover overnight or daytime study shifts as requested
• Performs all other duties and training as assigned

The successful candidate will possess excellent patient-care skills, strong technical and clinical skills, have strong initiative and follow-up, attention to detail, effective oral and written communication skills and be able to prioritize and manage time efficiently. Must be well organized, thrive in a fast-paced environment, and be able to handle multiple tasks simultaneously. Must be able to follow directions and adhere to company and sleep laboratory procedures and protocols. Must be able to work independently with minimal supervision and produce timely and accurate work. Strong computer skills and the ability to continually learn and update existing computer and technical skills is a must. The ability to maintain positive working relationships with co-workers and to work cooperatively with peers is essential. Must take on additional work as needed and be willing to perform work outside of regular job duties, as assigned.

Successful candidate should be a Respiratory Therapist (CRT or RRT) or a Registered Polysomnographic Technologist (RPSGT). Must have Respiratory Therapist and Polysomnographic Technologist License through the Oregon Health Licensing Board. Sleep DME experience preferred. A minimum of a HS diploma or equivalent (GED) is required, however, some post secondary or college education in science or health-related area is preferred.

Westside Sleep Center offers competitive wages, and offers benefits for full-time employees. We are an Equal Opportunity Employer.

To Apply:

1) Please read Job Responsibilities and Requirements;
2) If you meet the requirements, respond to this post with your interest
  • Principals only. Recruiters, please don't contact this job poster.

post id: 7750620053

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