job title:Office Support, Customer Service, and Admin Duties
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Hello,
We're a small tech company of 12 employees in Newberg, looking for a person to help us with many facets of our business. One of our key staff members is retiring soon after 15+ years of service, and we are on the search for her replacement. Core responsibilities of her position were handling the bookkeeping and many other administrative tasks. Our current customer service staff member will be transitioned over to fill some of the bookkeeping responsibilities, leaving a gap in the customer service role. Our goal is to have our new hire come in with the skill sets to fill the void in the customer service role. A potential candidate needs to be able to “hit the ground running” and be able to be trained in additional office administration duties, providing cross support within the company.
This is a list of the skills and duties we're looking for in a new hire:
QuickBooks experience with bookkeeping, accounting, invoicing, purchasing, and inventory control
Reception, professional phone manners, clear speaker, able to handle more than one line when needed
Customer Service Skills
Proficient with MS Office, Word, Excel, etc.
Google Drive knowledge
Bank reconciliation with QBs, setting up wires & ACHs
Inputting invoices, splitting charges, and scheduling invoice payments
Experience with creating shipping docs, domestic and international (mostly FedEx, UPS, DHL)
Comfortable in a small office environment, with very little direct customer or vendor contact
Willing to wear many hats, including cleaning, organizing, shipping & receiving
You must be a self-manager with excellent organizational skills
We have a business casual work environment, but we strive to give a professional impression to our customer and vendor base. Most interaction with vendors and customers is done by phone or email for both international and domestic clients.
The position requires the candidate to be able to work during our open business hours. Shift hours are Monday through Friday from 8 am to 5 pm. There is no option for remote office work, overtime, or weekend work. With our location being in Newberg, having a vehicle and drivers license is a requirement. Public transit is not an option.
Above all, we're looking for someone with a positive attitude who is willing to take on a variety of duties with a positive attitude. Everyone in the company helps with the small tasks, like cleaning common areas or running a quick errand from time to time. We have a great team now, and it is imperative that you're reliable and can interface well on a personal basis with our group. The morale in our company is excellent now, and we are not willing to sacrifice that.
The job is full-time, meaning 40 hours per week, and you'd be hired on a 90-day probation period. After the probation period, you'd be eligible for full-time benefits, like health care, flex time (vacation/sick pay), and more. We prefer to hire someone who lives in Newberg or nearby. The starting wage is $21.00 to $27.00 per hour, with a small increase after 90 days, based on merit. If you have most, but not all of the skills on our list, we're willing to do some training.
We look forward to hearing from you.
Principals only. Recruiters, please don't contact this job poster.